Are there any purchases that are not covered by the right of withdrawal?
For hygiene reasons, we cannot accept returns or exchanges on underwear, bralettes, intimate items, socks that have been opened or tried on, or any products that have been in direct contact with the skin once the packaging has been opened.
Products that cannot be returned:
Underwear / Boxer briefs
Bralettes and sports bras
Briefs / intimate bottoms
Socks (if opened or tried on)
Products that have been in direct contact with skin after opening
Opened hygiene-sealed packaging
Examples:
Konquer AirGlide Boxer Briefs
Konquer Women’s Bralette and Briefs Set
Konquer socks (if opened)
All future intimate products
When will my order arrive?
We usually ship orders within 1–2 business days, and you will receive a tracking link by email as soon as your package is on its way. Delivery time depends on your location:
Norway
– Estimated delivery: 1–4 business days
– Free shipping on all orders
Scandinavia (Sweden, Denmark & Finland)
– Estimated delivery: 3–6 business days
– Flat rate shipping: 199 NOK
United Kingdom
– Estimated delivery: 4–8 business days
– Flat rate shipping: 249 NOK
– Customs duties or taxes may apply
Europe (EU countries)
– Estimated delivery: 4–8 business days
– Flat rate shipping: 249 NOK
United States
– Estimated delivery: 7–14 business days
– Flat rate shipping: 399 NOK
Once your order has shipped, you will receive tracking information so you can follow the parcel all the way to your door.
Our products are designed in Norway and responsibly produced on the Aegean Coast of Turkey — a region known for its deep-rooted textile expertise and progressive approach to sustainability.
Our production partners go beyond conventional “organic” standards. The supply chain is built around renewable energy, innovative farming and fibre processes, and low-impact manufacturing methods that reduce water and chemical usage while supporting soil health and biodiversity.
We prioritize partners who integrate regenerative practices and contribute to environmental restoration efforts, including initiatives that support reforestation across the Aegean region.
By working within this ecosystem, we ensure every piece is made with:
• Premium materials from responsible sources
• Renewable energy and modern low-impact processes
• Organic and regenerative agriculture principles
• Environmental restoration initiatives
• Fair, ethical, and transparent working conditions
Designed in Norway. Made on the Aegean Coast of Turkey.
Manufactured with intention.
How much does shipping cost?
Shipping costs depend on your location and the final price is shown at checkout.
🇳🇴 Norway
Free shipping on all orders
🇪🇺 Europe & 🇬🇧 United Kingdom
199 NOK (approx. €19 / £17)
🇺🇸 USA & 🇨🇦 Canada
399 NOK (approx. $39)
For more information, see our full shipping page here: